FAQ’s

Address 326 Front Street Greenport, NY 11944
Location At the entrance of Greenporter Village, the corner of Front Street and 4th Ave
Phone (631) 477-0066
Fax (631) 477-2317
e-mail Address info@thegreenporter.com
Internet Address www.greenporterhotel.com
Hotel Description The Greenporter is a boutique hotel designed in a retro 50’s style by acclaimed architect, Wendy Evans Joseph. All 30 rooms convey the feel of a comfortable beach house guestroom for the traveler seeking a casual but stylish setting. The Greenporter is a certified green hotel promoting sustainable comfort with modern amenities.
In-Room Amenities Each room has either a queen or king bed, private bath, flat screen TV, ac/heat and phone. The hotel offers other amenities including an outdoor pool, hot tub, our own restaurant and bar.
Housekeeping Our housekeeping staff will service your room between 11:00 am and 4:00 pm. Please contact Front Desk with any special needs.
check-in, check-out Check in time is 4:00 pm. If you arrive earlier and your room is not yet ready, we will be happy to store your luggage for you. Check out time is 12:00 pm.
Is the front desk open 24 hours? The front desk is opened from 7 AM to 11 PM. There is always a property manager on site and the contact number is posted on all doors as well as your in-room folder in case of an emergency.
Why do you require a signed confirmation? As we are a seasonal property with only 30 rooms, we require guarantee of reservations. The signature on the form is for your convenience and removes your room from inventory to prevent overbooking. We are unable to hold your room reservation unless we receive your signed authorization within the 48 hour time frame. Any rooms not guaranteed within 48 hours will be released for resale.If you are not able to sign and return the form you can always book online here.
Are you on the water? We are not on the water nor have water views. However, you can walk a few short blocks to reach the closest public beach. We highly recommend water shoes as North Fork beaches are pebble beaches.
Fire The Greenporter Hotel is fully equipped with sprinklers and smoke alarms. All rooms open to the exterior and an evacuation diagram is located on the back of every room door for easy egress. The local fire department tests its alarm every day at noon and 6pm.
Airports MacArthur Airport (ISP) 1 hour 10 minutes
John F Kennedy (JFK) 1 hour 50 minutes
Laguardia (LGA) 1 hour 55 minutes
Car Rental Hertz (Port of Egypt, Southold) 4 minutes
Enterprise, Cutchogue 11 minutes
Are you pet friendly? For the comfort and health of all guests, we are not able to accommodate pets. A $500 cleaning fee will be added to your room if evidence of a pet is found.
Please call the local information center (631) 477-1383 for information on pet-friendly lodging establishments.
Internet We offer complimentary Wi-Fi Internet access available in all guestrooms and throughout the hotel for those traveling with their laptop or devices.
Vineyards The vineyards are open year-round. The closest vineyard is approximately 4 minutes away by car. The vineyards are on Route 25 and Route 48. Visit liwines.com to download a map.
What type of hotel are you? We are a boutique hotel that is modern and minimalist in style. We are neither a luxury property nor a country inn.
Are you similar to a B&B? We are not similar to a B&B.  Our rooms are all private with their own entrance. All rooms are equipped like a modern hotel room with shower, telephone, etc. We have our own restaurant and bar on premise.
What is your cancellation policy? Telephone reservations and non-discounted internet reservations: Our cancellation policy stipulates that upon receiving written confirmation, a deposit of 25% of the total stay is charged to your credit card. Cancellation 30 days prior to reservation entitles you to a full refund. Cancels 15 to 30 days prior to reservation you will forfeit the deposit. Cancellation less than 15 days will be charged in full as per your contract. All cancellations must be done by fax or email.Internet reservations: All discounted internet reservations are paid in advance and are non-refundable, as stated on the booking page prior to completing your online booking.
What are your restaurant hours?
Please note that hours for Cuvee vary seasonally and we recommend reservations. Our restaurant is always open for private parties.
Why do you have a two night minimum?
As an independently owned seasonal property we must maintain a minimum occupancy of two nights during the weekend to employ a full time staff.
Do you have rooms with double beds?
We do not have rooms with double beds. Each room can sleep 2 people comfortably. We have cots available for travelers with children however, they are not recommended for adult use.
Do offer AARP or AAA discounts?
We do not offer AARP or AAA discounts. For better value, we highly recommend planning your visit during the week or in the off season when rates are considerably lower.
How many floors and guestrooms do you have?
We have two floors and 30 rooms.
How many guests can your rooms accommodate?
Rates are based on double occupancy so each room can sleep two comfortably. If you are adding a third adult there is a $49 per adult per night fee for a maximum total of 3 people in a queen or king room and 4 in a deluxe king. We can place a cot in the room for the third adult but it will diminish your hotel experience./td>
Why flat sheets and not fitted sheet?
We use 400 thread count Egyptian cotton sheets and duvet covers from Frette linens. High quality hotel linens are not available with the household elastic perimeters and they require commercial pressing.
Sending/Receiving Photocopies/Fax
Available at the front desk for a dollar per page.
Medical
Eastern Long Island Hospital: 201 Manor Place, Greenport NY 11944
Newspapers
Complimentary newspapers are offered in Cuvee during restaurant hours.
Parking
Complimentary parking is offered on-site
Shopping
The village of Greenporter is only a few short blocks away and offers many different shopping opportunities.
Directions
See our directions page

 

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